Position: JD Sports Retail Security Officer
Pay Rate: £13.15 – £14.74
Schedule: Full-time and part-time available (8 hour shifts)
We are seeking experienced and professional Security Officers with a natural talent for retail security to join us in Keeping People Safe in JD Sports stores across London.
JD Sports, Adidas, Tommy Hilfiger, Calvin Klein, Russel & Bromley enlist our highly trained security teams to provide excellent customer service and comprehensive protection of assets in their stores.
A valid SIA Door Supervisor Licence or SIA Security Guarding Licence is required for this role.
Your main duties will include:
- Maintain in-store PPE (Radios, Body Cams, Pagers)
- Maintain a high level of vigilance throughout the shift whilst observing the store in a discreet manner.
- Actively patrolling and monitoring security cameras to ensure the safety of all customers and staff
- Engaging with customers and offering assistance if needed
- Engage and assist with escorting unwelcome customers from the site
- Looking out for abnormalities around the site
- Reporting any observation or actions to store management and documenting appropriately
- Protection of assets/loss prevention
- Protect stores from theft, vandalism, and other criminal activities.
- Provide a welcoming environment to all customers and staff.
- Respond promptly to any security issues that arise.
- Implement and enforce store policies and procedures.
- Handle difficult customers in a calm and professional manner.
- Report any suspicious behaviour or activity to the appropriate authorities.
- Maintain accurate records of incidents and provide detailed reports to management.
About You:
The ideal candidate should be:
- Highly trained
- Have great customer service skills
- Astute report writer
- Proactive approach to work
- Proud in a smart appearance with impeccable personal presentation
- Motivated
- Demonstrate the ability to deal with different situations
- Show maturity and reasoned decision making
During screening you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
