Hospitality & Liesure
Securing Your Hospitality Experience
At SGS Security, we take pride in our reputation for having the friendliest and most professional team in the industry. Trusted by many of the UK’s leading bars, restaurants, venues, and event spaces, we understand the importance of creating a positive guest experience from start to finish.
Tailored Solutions for Your Venue: With operations in most major UK cities, we can provide a security team that prioritizes the guest experience above all else. Our customizable uniforms and state-of-the-art technology, including live streaming body-worn video, radio hire, and cloud-based incident and scheduling software, allow us to enhance your venue’s brand image and streamline security operations.
Comprehensive Training and Development: Our team members undergo rigorous recruitment and training processes, including APLH and Conflict Management training. With our scientific approach to recruitment and advanced Physical Intervention training, we ensure that every member of our team is equipped to handle any situation with professionalism and confidence.
Our specialisms within the sector
Our specialisms within the sector
Hospitality & Leisure FAQs?
Will I get the same security team every week?
At SGS Security, we prioritize consistency and aim to provide the same team members for your venue week in, week out. In cases where changes are unavoidable, we utilize our advanced technology to conduct electronic video inductions of your venue before any team member arrives on-site, ensuring familiarity and seamless service.
How will I be notified if an incident occurs while I am away from the venue?
Our paperless incident recording and reporting process, combined with live streaming body-worn video technology, ensures that all information is accessible to you in real-time via your app-based dashboard. You can rest assured knowing that you will always have the most up-to-date information about any incidents at your venue.
How do you prioritize the wellbeing of your security team members?
At SGS Security, we believe that taking care of our team leads to better service for our clients. That's why we have invested in an industry-leading benefits package and hold Mind Wellbeing Gold Accreditation. Additionally, we are proud members of the Real Living Wage Foundation, ensuring fair compensation for our employees.
How do you ensure consistently high standards over time?
In addition to frequent site visits and consultation with industry experts, we conduct regular 'mystery shopper visits' to monitor and maintain service quality. This proactive approach ensures that your guests always receive the best service and that any issues are addressed promptly and effectively.
